Fully Remote - Engineering Manager - Services Team

Permanent employee, Full-time · Remote (GmbH)

Who we're looking for

We are looking for an Engineering Manager to join our Services Team. You’re an engineer at heart, with an empathetic approach to leadership, and you’ll grow a high-performing team to deliver technical solutions and build a top class product together.


The Services team is responsible for building and maintaining the services that make up our developer platform. These APIs are used by both internal teams, and external developers who are integrating with Supertab. The product is built with Python/FastAPI/PostgreSQL and we are also exploring the use of Go, DynamoDB and Kafka. It is hosted in AWS ECS and our infrastructure is managed with Terraform.

As a fully distributed organisation, we use Slack as our office, Jira for transparency and organising work, and video calls for real-time collaboration (and just to hang out face to face).

If you are interested in the role, but don’t meet all of the criteria listed below, please apply anyway. We understand that growth is continuous and we are committed to helping you grow at Supertab.
Your tasks
  • As the engineering manager for the Services Team, your responsibilities will span several different areas, covering people, team and technical outcomes.

  • You’ll be an active member of the team with 5-7 backend engineers who will report directly to you.

  • You’ll coach and help your team members grow personally and professionally through regular 1on1s, feedback/reviews, goal setting and career development planning. You’ll also help develop our people management practices with the wider engineering management team.

  • You’ll lead technical delivery in the team, contributing to and executing on the technical vision, working closely with the rest of the engineering leadership team, product managers and designers. You’ll prioritise, organise and structure work on your team’s roadmap, while ensuring we build the right thing the right way, with good quality, sound architecture and efficient delivery.

  • You’ll support the team by providing a clear vision, removing obstacles, optimising development processes and being the champion for continuous improvement.

  • You’ll advise and mentor engineers on best practices for designing and architecting solutions, including design reviews, code reviews and introducing new technologies.

About you

Adaptable, balanced leadership style

You understand what different situations, people or environments need from you as a leader. Whether that’s collaborating, mentoring, urgent decision making, or just having fun.

Deep caring for supporting and developing people
You believe that people are the most important part of an organisation, and your top priority is to help them grow and be happy. We want you to be enthusiastic about helping people achieve their goals and coaching teams to be awesome. 

Voice of clarity

You are comfortable working in ambiguity, and love to develop ideas and strategies from the ground up. You have a skill for picking apart complexity and nuance, and have a great ability to communicate that clarity to the other people around you.

Understanding the dynamics of a distributed team
We’d like you to have an understanding of the challenges of working in a distributed team, and the challenges that teams have when they’re distributed, especially around communication and collaboration. Experience of running development teams is essential, and experience of running distributed development teams would be great. 

Good command of English, written and verbal
As a distributed team, we primarily communicate via Slack, so the ability to clearly and completely communicate in written English is vital. We also frequently hop on calls, both audio and video, so the ability to clearly speak and understand English is also vital.
How we work

Supertab is a team of 25+ people spread over 13+ countries in time zones from UTC-8 to UTC+2. We value your work more than your presence at a desk by 9am. Most of us work Monday to Friday, 7ish to 4ish UTC together in Slack. Working hours are flexible but we expect you to overlap for at least 4 hours between 9am and 4pm UTC. We aim for asynchronicity, but still need some "synchronicity" to work well.


We’ve been a fully distributed organization since our founding, and we’re pretty proud of the supportive remote culture we’ve created. We use Slack as our office, Jira for transparency and organizing work, and video calls for real-time collaboration (and just to hang out face to face).


Our company values are:

  • Be fearless. Be entrepreneurial.

  • Simplify things.

  • Own your decisions. Your successes. Your mistakes.

  • Enjoy diversity and inclusion.

  • Work as a team. Trust each other. 

Benefits
  • AllHands (biannual, in person team event)

  • Annual training, personal development, and wellness budget 

  • Paid sick leave 

  • Paid time off

  • Distributed, international team

  • Flexible work

  • Company laptop

Apply

If this sounds interesting, please apply here:

  • Upload your CV.

  • Let us know in your cover letter how working with us leverages your past experiences or connects with your future goals,


Read a thing about why we love applications with cover letters.


Our preference goes to candidates with a history of working with startups, or in small businesses with small to medium sized teams, ideally developing pre-market fit products.

Deadline

We will be accepting applications until September 16. We’ll spend time reviewing applications until September 20 -- no need to check in with us if you don’t hear anything back from us during this time! 

Pay
€95k to €115k / year, negotiable based on experience and skill level.
About us

Supertab is a patented payments platform that can help supercharge the way customers buy digital goods and services. By aggregating purchases of any size, including micropayments and fractional payments, Supertab makes tiny payments possible.


We provide a suite of micropayment tools to monetize digital content and services simply and easily. We work with small and large partners to offer access to content across the web. Our backend manages our partners, merchants and customers.

Your application
Thank you for considering a career at Supertab. Please fill out the following form. If you experience problems with the document upload, send your documents to jobs@supertab.co.
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